Privacy Policy
Last updated: November 16, 2025
At Glow Beauty By Saskia are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, protect and manage your personal data when you visit our salon, use our services or interact with our website.
Glow Beauty By Saskia is the "data controller", responsible for deciding how your personal information is held and used.
Information we collect
We collect various types of personal information to provide you with the best possible services and experience. The types of data collected may include:
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personal identifiers: your name, date of birth, address, email address and phone number.
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health and safety information: relevant health history, allergies, medications or skin conditions, which are crucial for our duty of care to ensure service safety and avoid contraindications.
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service and purchase history: details about your appointments, treatments received, products purchased and any specific preferences or notes from your stylist/therapist.
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payment information: credit card details and billing address for processing payments and fulfilling orders.
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website and usage data: information about how you use our website, your IP address, browser type and interactions with our online platforms, often collected through cookies and similar tracking technologies.
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marketing preferences: your choices regarding receiving marketing communications from us.
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photographs/videos: before and after photos of treatments, used with your explicit consent for progress tracking or marketing purposes.
How we collect your information
We obtain information from you through various methods:
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directly from you: when you complete a Client/Facial Record Card form in the salon, book an appointment over the phone, through messages (including whatsapp) or in person, sign up for our mailing list or purchase products.
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through our website or booking software: when you use our online booking system or contact forms.
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from third-party partners: if you use a third-party booking platform, they may share necessary information with us to facilitate your appointment.
How we use your information
We use the information we collect for specific, legitimate purposes including:
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providing services: to perform the treatments and services you have requested.
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appointment management: to manage and schedule your appointments, send booking confirmations, reminders and updates.
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communication and marketing: to communicate with you about your appointments, respond to inquiries, and (with your consent) send you news, special offers and general information about our products and services.
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client care and safety: to maintain accurate client records, ensuring we provide safe and appropriate treatments based on your health information.
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business operations: for internal record-keeping, data analysis, identifying usage trends and improving our services.
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legal compliance: to comply with legal obligations, enforce our rights arising from contracts or respond to lawful requests from public authorities.
Legal basis for processing
We process your personal information based on the following legal grounds:
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consent: your explicit permission to use your data for specific purposes (marketing communications, before/after photos,...). You can withdraw this consent at any time.
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contractual necessity: processing your data to fulfill a service contract with you.
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legal obligation: when we need to comply with the law.
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legitimate interests: when processing is necessary for our legitimate business interests (fraud prevention, improving services or managing business operations), provided these interests do not override your rights.
Data sharing and disclosure
We will not sell or rent your personal information to third parties. We may share your information with trusted third parties only when necessary to provide our services, such as:
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service providers: third parties who help us operate our business, such as our salon software provider, payment processors and marketing automation services.
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legal authorities: when required by law or in response to valid requests by public authorities (court orders,...).
Data security and retention
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way. Client information is kept confidential and stored securely.
We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for satisfying any legal, accounting or reporting requirements.
Your data protection rights
Under data protection laws, you have rights over your personal information, including:
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right of access: you can request a copy of the personal information we hold about you.
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right to rectification: you can ask us to correct or update inaccurate or incomplete information.
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right to erasure: you can ask us to delete your personal information (the "right to be forgotten"), subject to certain exceptions (legal reasons to retain the data,...).
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right to restrict processing: you can ask us to limit how we use your information in specific circumstances.
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right to object: you can object to us processing your data for direct marketing purposes.
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right to data portability: you can request a copy of your data in a structured, machine-readable format to transfer to another service provider.
To exercise any of these rights, please contact us using the details below. We will respond to your request within the timeframe required by law.
Children's privacy
Our services do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children without parental consent.
Cookie policy
This Cookie Policy explains what cookies are, how we use them on our website at www.glowbeautybysaskia.com and what choices you have regarding their use.
This policy is part of Glow Beauty By Saskia's overall Privacy Policy.
What are cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, improve user experience and provide information to the site owners about how the site is being used.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
How we use cookies
We use cookies for the following purposes:
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to operate our website: essential cookies are necessary to provide you with services available through our website and to enable you to use some of its features. Without these cookies, services like secure login areas or shopping carts cannot be provided.
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for analytics: we use performance cookies to track information about traffic to the website and how users use the website. This information helps us to test new pages, features, or functionality and improve how our website works.
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to remember your preferences: functionality cookies allow the website to remember choices you make (such as your language preference or login details) and provide more personalized features.
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for advertising: advertising/targeting cookies are used to display advertisements that are more likely to be relevant to you by gathering information about your browsing habits.
Third-party cookies
Some cookies on our website are placed by third-party services that provide features for our site. These third parties may use cookies as part of their service, such as social media platforms or analytics providers. This policy does not cover their cookies; please refer to their respective privacy and cookie policies for more information.
Changes to this privacy policy
We may update this Privacy Policy at any time. We encourage you to review this policy periodically.
Contact us
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:
Glow Beauty By Saskia